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Job Type: Full-Time
Location: Norwalk, CA/La Mirada, CA (In-office with occasional field travel)
Pay: $53,000 - $60,000 per year
About Us
As the U.S. subsidiary of Korea’s leading food company, Otoki America has been sharing beloved Korean food with American consumers since 2005. From ramen and sauces to ready-to-eat meals, our products are enjoyed by families across mainstream and ethnic retail channels. At Otoki, we deliver comfort, quality, and culture. Our people are the heart of this mission. We strive to create a collaborative and supportive workplace where employees can grow with pride and purpose.
Position Summary
OTOKI America is seeking a motivated and detail-oriented E-Commerce Associate to support the daily operations of our omni-channel e-commerce business. This is an entry-level role focused on marketplace operations, product content management, sales reporting, inventory tracking, and marketplace monitoring across online sales channels. The ideal candidate is interested in digital commerce, enjoys working with data and product content, and is eager to learn how products are managed and sold across leading e-commerce platforms. This role provides hands-on experience in Amazon, Walmart, and TikTok Shop operations within a fast-growing consumer goods company.
Responsibilities
Operate Online Stores
- Support the daily operations of OTOKI America’s omni-channel including Amazon, Walmart, TikTok Shop, and other e-commerce platforms.
- Update product listings with accurate titles, images, descriptions, pricing, and other product information.
- Assist with inventory management, including monitoring stock levels, coordinating replenishment, and ensuring sufficient inventory is available for Amazon and other e-commerce platforms.
- Maintain and update product listings across all e-commerce platforms, including product photos, descriptions, specifications, and other product information to ensure consistency and accuracy.
Monitor Marketplace Performance
- Identify issues such as missing information or pricing errors and report them to the team.
- Keep an eye on competitors and marketplace trends to support business growth.
Data & Reporting
- Organize sales, inventory, and product data using Excel and internal systems.
- Support basic sales and performance analysis.
Work with the Team
- Work with the team to support seasonal campaigns and other marketing initiatives.
- Occasionally assist and participate with trade shows, store visits, company events and E-Commerce events.
Qualifications
- Bachelor’s degree in Business, Marketing, Communications, or related field (or equivalent experience).
- Strong written and verbal communication skills in English.
- Proficiency in Microsoft Excel, Outlook, Word, and PowerPoint.
- Strong attention to detail, organizational skills, and ability to manage multiple tasks.
- Interest in e-commerce, digital retail, and online marketplaces.
- Comfortable working in a fast-paced, team-oriented environment.
- Must be legally authorized to work in the U.S. without sponsorship.
- Internship or academic experience in E-Commerce, Marketing, Retail, or Business.
- Familiarity with Amazon, Walmart, TikTok Shop, or other online retail platforms.
- Experience with product listing, digital content, or data management.
- Passion for food products and Korean food culture.
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Work Location: In person
