※ 사기글 주의 ※
- SNS나 카톡으로만 연락처가 기재된 목적이 불분명한 글
- 송금, 환전, 비트코인, 재무설계 등 부업을 빙자하여 수수료를 요구하거나 준다는 폰지사기 수법의 글
- 고액의 여성 집사, 가정부, 간병인, 비서, 에스코트, 노래방 도우미 등을 구하는 글
Responsibilities:
-Provide exceptional customer service and sales support via phone and e-mail.
-Receive and answer customer inquiries and concerns, including requests for product information, online store policies, order tracking, issue resolution, returns, and general information.
-Communicate with the shipping/ sales department to better serve the customers as needed.
-Confirming PO details with customers.
-Order management – reflecting cancelations, changes in delivery windows, order quantities.
-Provides timely follow up to ensure on-time delivery.
-Provide exceptional customer service to each account by responding to customer’s requests in a timely, courteous and efficient manner.
-Contribute positively to team dynamic.
Skills and Experience required:
-Experience with ERP
-Strong written and verbal skills.
-Able to multitask and prioritize in a fast pasted environment.
-Excellent problem solving skills with a sense of urgency.
-Strong teamwork skills with the ability to establish and maintain positive working relationships.
-Previous experience in wholesale apparel/accessory customer service preferred.
-Preferred bilingual in English and Korean
Please send your resume to teric102974@gmail.com
