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Learn more about us!
- Website: www.albatross.team
- Instagram: @albatrosspartner
- LinkedIn: linkedin.com/company/albatrosspartner
- Yelp: yelp.com/biz/albatross-los-angeles
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About the Role & Our Culture: We’re a small, fast-moving team that values honesty, open communication, and learning. We’re seeking a proactive Sales Associate to support sales, warehouse, and office operations while delivering excellent customer service. This role requires adaptability, handling a variety of responsibilities as priorities and business needs change. We’re committed to fostering a respectful, inclusive workplace where everyone can grow and thrive.
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To Apply: Submit your resume and application through this platform or email it to albatrosspartner@gmail.com. Include “Sales Associate – [Your Full Name]” in the subject line. Make sure to attach your resume, as applications without it will not be considered.
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- Job Type: Full‑time, In‑person
- Schedule: Mon-Fri 8:30am-5pm (40 hrs/week)
- Compensation: $19–$20 per hour, based on experience
- Location: 1416 W. Pico Blvd, Los Angeles, CA 90015
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Job Responsibilities:
Customer Service
- Professionally greet and assist clients, build lasting relationships, and help attract new business.
- Manage ongoing client communication and follow-ups via phone, email, and in-person, promptly addressing questions and resolving issues to enhance customer satisfaction.
Sales Support & Fulfillment
- Oversee end-to-end order fulfillment by managing client quotes and orders, verifying availability, product details, pricing, and delivery schedules; handle invoicing, payment collection, order processing, shipping arrangements, and customer updates with internal and external teams.
- Support customers with rebate applications, returns, exchanges, and warranty claims.
- Keep accurate records of customer interactions to ensure service quality and easy future reference.
Office Admin
- Manage scheduling, room setup, and preparations for team and client meetings.
- Perform general admin tasks, such as data entry, filing, maintaining accurate records, and conducting research on products, pricing, and market trends.
- Maintain a clean, professional workspace, restock supplies, assist with opening/closing as needed, and support general office maintenance.
- Provide occasional marketing support, including ideas for social media and other initiatives.
Warehouse Support
- Support warehouse operations by managing inventory and restocking, maintaining a safe and organized workspace, and assisting with general maintenance and cleaning.
- Coordinate deliveries and pickups, including operating large trucks as needed.
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Required Qualifications (MUST-HAVES):
Required Credentials:
- Valid CA driver’s license, clean record, and 21+ (per insurance policy).
- Proof of eligibility to work in the U.S.
- High school diploma or GED equivalent.
Language Proficiency:
- Fluency in English and Korean or Spanish preferred; basic spoken proficiency in Spanish or Korean also considered.
Experience & Technical Skills:
- Knowledge of Appliances, HVAC, Tankless Water Heaters, and Energy Storage Systems.
- 2+ years of experience in sales, retail, wholesale, warehouse, or customer service roles.
- Proficient in Google Docs/Sheets, MS Word/Excel, QuickBooks, PDF tools, and related software.
Core Skills & Attributes:
- Detail-oriented multitasker with solid time management; thrives independently and in teams.
- Clear communicator with strong customer service skills and a proactive, solution‑focused approach.
- Reliable, self-driven professional with a strong work ethic, positive attitude, and adaptability in fast-paced environments.
Physical & Work Requirements:
- Perform frequent walking and hands-on duties, regularly lifting materials up to 50 lbs.
- Operate and drive large vans or trucks for local deliveries as needed.
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Benefits:
- Paid Time Off
- Opportunities for career advancement
- Performance‑based bonuses
- Access to specialized training and workshops for skill development
- Office Perks: Complimentary coffee, tea, and snacks; dedicated workstation; on-site parking; regular Friday lunches; occasional team dinners; company swag.
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Probationary Period & Paid Sick Leave: This role includes a 90-day probationary period to evaluate performance, reliability, and team fit. Sick leave begins accruing from Day 1 but becomes available for use after the 90-day period. Unused sick leave does not carry over annually.
Performance Review: Employee performance will be formally evaluated at the end of the 90-day probationary period and regularly thereafter to support growth and development.
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Pre-Employment Requirements: All candidates must complete a pre-employment drug screening, background check (including employment, education, and criminal record verification), and provide proof of eligibility to work in the U.S. Candidates will give written consent before background checks are conducted. Employment offers are contingent upon successful completion of these screenings. All information will be kept confidential and handled in accordance with applicable laws.
Equal Opportunity Employer: Albatross is an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive workplace where all individuals- regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status- feel respected, supported, and empowered to thrive. Veterans and candidates from all backgrounds are strongly encouraged to apply.