Shinhan Bank America constantly looks for talented people to start an exciting career in the financial industry. We value our employees as our utmost asset and strive to provide a friendly and professional work environment.
The following career opportunities are currently available at Shinhan Bank America:
Job Posting: Operation Support Department
Location: Los Angeles, CA
Job Type: Full-Time
Salary Range: $50,000+ (Depending on Experience)
Department: OSD
Job Summary
This position performs all areas of back-office operations for the bank and assists clients, bank, and branch staff with operational inquiries/issues and addresses accordingly. Additionally, may need to work with the Federal Reserve, Fiserv applications, and support bank operations-related vendors.
Requirements
Bachelor Degree
Bank branch and/or back-office experience in an operational function preferred but not required
Clear understanding of bank products and services
Good interpersonal, oral, and written communication skills
Key Responsibilities
• Provide customer service
• Clear ACH transactions through OFAC lists
• Prepare chargeback/earns report, redeposit checks as requested by branches and mail out returned checks
• Process garnishment orders and execute payments when necessary; create and update legal logs
• Respond to branch requests for check number corrections, daily limit increase, deposit accounts, etc.
• Perform ad hoc tasks as assigned
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Compensation & Benefits
• Competitive salary based on experience and qualifications.
• Health, Dental, Vision and Life Insurance
• 401(k) plan with bank match
• Paid time off and bank holidays.
• Professional development opportunities and tuition reimbursement
Equal Employment Opportunity (EEO) Statement
Shinhan Bank America is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
Application Process
Please submit your resume and cover letter to:
Shinhan Bank America HR Team
EEOE / Member FDIC
