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 Cuckoo is looking for energetic and self-motivated individuals to join our growing family.

About Cuckoo

Cuckoo is a South Korean brand with 40+ years of experience in making premium kitchen appliances and home products. They're famous for their top-ranking pressure cookers in South Korea and globally recognized for kitchen technology. Cuckoo offers a wide range of high-quality products like rice cookers and air purifiers, known for excellent customer service. They've grown significantly and focus on innovation to improve customer lives. In 2019, they launched Cuckoo Rental America, providing water and air purifier rental services in the US.

▶ Finance – Staff (Full-Time) / Cuckoo Electronics America

Responsibilities

• Accurately record and post customer payments (checks, ACH, wire transfers, and credit cards) to the correct accounts in the general ledger.

• Record financial transactions, help manage accounts payable and receivable, process invoices, and perform bank reconciliations

• Reconcile AR ledger accounts to ensure all payments are accounted for and properly posted. Investigate and resolve any billing discrepancies, short payments, or unallocated cash.

• Assist in the preparation of weekly and monthly AR aging reports, cash flow forecasts, and other financial metrics for management review.

• Support the finance team during the month-end and year-end close processes by ensuring all AR transactions are finalized and reconciled.

• Act as the primary point of contact for external clients and internal sales teams regarding billing inquiries, payment terms, and account statuses.

• Ability to work under tight deadlines and manage multiple tasks simultaneously

• Be proactive and responsible for work and personal actions

• Understand and follow company rules and regulations

• Perform all other duties as assigned and required

Qualifications

• 1+ years of experience in accounting is required for staff position

• Ability to multi-task and maintain accuracy is required

• A bachelor's degree in accounting or finance is preferred

• Experience with accounting software or ERP is preferred (i.e., NetSuite, SAP, QuickBooks)

• Proficiency in Microsoft Office Suite products, including Word, Excel, and PowerPoint.

• Effective verbal and written communication skills

• General knowledge and understanding of accounting procedures

• Ability to perform mathematical calculations quickly and accurately

Salary Range: $ 60K – 65K 

▶ Product Development – Staff (Full-Time) / Cuckoo Electronics America

Responsibilities

• Product Positioning and Messaging: Develop compelling positioning, messaging, and value propositions that differentiate the product in the market

• Go-to-Market Strategy: Define and execute product launch strategies, collaborating with cross-functional teams to ensure seamless rollouts.

• Market Research: Conduct market analysis to understand target demographics, competitor activities, and emerging trends to inform marketing strategies

• Cross-Functional Collaboration: Partner with product development, sales, e-commerce teams to support product lifecycle management and gather insights into continuous improvement

Qualifications

• +1 years of experience in product marketing preferred

• Previous experience in a product marketing role in consumer goods or home appliances industry preferred

• Excellent analytical skills with close attention to detail and accuracy

• Savvy communicator who can distill complex concepts into clear and compelling messages

• High effectiveness in managing cross-functional teams

• Strong communication and collaboration skills

Salary Range: $ 50K – 55K 

▶ Technician - Staff (Full-Time) / Cuckoo Electronics America

Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers 

• Responding promptly and effectively to customer service inquiries

• Troubleshoot and develop creative solutions that cater to customer challenges

• Having full knowledge and staying up to date on all our products and services

• Provide technical assistance to callers 

• Communicating with customers through various channels

• Acknowledging and resolving customer needs in a timely and satisfactory manner

• Keeping records of customer interactions, transactions, comments and complaints

• Providing feedback on the efficiency of the customer service process

• Ensure customer satisfaction and provide professional customer support

Qualifications

• Strong customer service skills

• Ability to maintain professionalism when customers are stressed or upset

• Experience working in a fast-paced team environment

• Experience working with Rice Cookers or relevant experience required

• Bilingual in Korean and English is highly preferred

Salary Range: $45K – 52K

▶ Human Resources - Manager (Full-Time) / Cuckoo Electronics America 

Responsibilities

• Strategic Leadership: Aligns HR programs with long-term company goals; evaluates organizational structure and updates job requirements to meet evolving business needs

• Total Rewards Management: Oversees competitive pay structures and benefit programs; conducts market surveys and manages pay budgets to ensure the organization remains an employer of choice

• Employee Relations & Culture: Acts as a primary lead for labor relations; conducts investigations, resolves conflicts, and fosters a high-engagement workplace culture

• Compliance & Risk: Ensures 100% legal compliance with federal and state requirements; maintains meticulous records and represents the organization in legal/regulatory hearings

• Talent Development: Manages the full lifecycle of HR staff – including recruitment, orientation, and continuous profession development

• Data & Systems: Leverages HRIS (ADP Workforce Now) and People Analytics to provide actionable insights to executive leadership

Qualifications

• Education: Bachelor’s degree in HR, Business, or related field (Master’s preferred)

• Experience: 7+ years in HR with at least 3 years in a supervisory capacity and 4 years focusing on Labor/Employee Relations

• Certifications: SPHR or SHRM-SCP highly preferred

• Technical Skills: Advanced proficiency in ADP Workforce Now or similar HRIS; strong analytical skills for data-driven decision-making

• Soft Skills: Conflict resolution skills, ability to communicate complex policies clearly to diverse audiences

• Proven experience in People Analytics 

• Bilingual in Korean and English preferred

Salary Range: $80K - 100K

▶Telemarketing – Staff (Full-Time) / Cuckoo Rental America

Responsibilities

• Delivers scripted sales talks to describe services or products to persuade potential customers to contribute

• Contacts private individuals and businesses by telephone to solicit sales for services or goods

• Describes services or products along with prices

• Obtains client contact information and enters orders into database

• Adjusts sales scripts to target customer interests and needs better

• Answers telephone calls from potential consumers approached through ads

Education and Experience Requirements:

• Understanding of marketing and sales strategies and principles

• Related work experience in promotions, marketing, telemarketing, or sales

• Proficiency in relevant computer applications

• Job-related or vocational training work preferred

• Previous experience, knowledge, or work-related skills preferred

Salary range: $40K - 41K

▶  Marketing - Staff (Full-time) / Cuckoo Rental America 

Responsibilities

• Assist marketing manager to create and implement innovative marketing plans and strategies for assigned projects

• Conduct deep market research and trend analysis to identify new growth opportunities, potential risks, and strategic product gaps

• Help develop and execute marketing strategies in a timely manner

• Writing and editing sales and marketing materials including literature, ensuring valid, current and accurate content

• Monitor and report on competitors’ marketing and sales activities

• Generate and distribute analytical project information to all relevant team members

• Develop marketing programs and materials such as advertising, event support and promotions

• Create and coordinate marketing materials, tools and information as required and ensure distribution to relevant team members

• Provide appropriate information of products and services as required

• Assist project planning and preparation to events like business meetings, seminars, exhibitions and trade shows

• Ability to work under tight deadlines and manage multiple projects simultaneously

Qualifications

• Bachelor’s degree with Marketing focus or equivalent marketing experience

• One to three years of experience in a marketing capacity or equivalent position required

• Bilingual in Korean and English highly preferred

• Proven record of marketing plans or portfolio is strongly preferred

• Ability to multi-task and maintain accuracy is required

• Computer literate with a high degree of proficiency in the Microsoft Office Suite of products including Word, Excel, and PowerPoint

• Strong verbal and written communication skills

• Strong presentation skills required

• Excellent phone skills and etiquette required

Salary Range: $48K ~ $54K 

▶ Operation / SCM - Staff (Full-Time) / Cuckoo Rental America

Responsibilities

• Enter and maintain accurate data related to orders, and shipments

• Update and manage excel spreadsheets

• Assist with orders, delivery schedules, and records

• Communicate with internal teams regarding order status and data updates

• Support general tasks for the SCM team

• Help ensure date and timely updates in internal systems

Qualifications

• High School diploma or equivalent 

• Basic Excel skills (data entry, sorting, filtering, simple formulas)

• Strong commitment to cost reduction initiatives

• Ability to learn internal systems and processes quickly

• Prior office, or logistics experience is a plus but not required

• Bilingual in Korean and English is highly preferred

Salary Range: $45K - 52K

▶ IT Developer – Staff (Full-Time) / Cuckoo Rental America 

Responsibilities

• Develop and maintain internal company systems using Java/JSP and JavaScript

• Write and optimize SQL and PL/SQL for Oracle databases

• Integrate frontend and backend components of web and mobile applications, including connecting user interfaces with backend services via RESTful APIs

• Develop Android and iOS mobile applications

• Manage and monitor AWS servers and services to ensure system reliability

• Create technical documentation including design specifications and functional documents

• Participate in code reviews and ensure high-quality coding standards

• Collaborate with cross-functional teams to ensure timely completion of tasks and smooth system operation

Qualifications

• Experience in Android and iOS mobile application development is preferred

• 1+ years demonstrated experience in Java/JSP development

• 1+ years demonstrated experience in JavaScript, HTML, and CSS

• 1+ years demonstrated experience with Oracle SQL and PL/SQL

• Experience in AWS server administration and cloud services

• Experience in technical documentation, code review, and collaborative development processes

• Strong problem-solving and communication skills to work effectively in a team environment

Salary Range: $ 58K – 64K 

▶ Administration – Staff (Full-Time) / Cuckoo Rental America 

Responsibilities

• Oversee day-to-day administrative and operational functions

• Manage facilities and real estate matters, including branch and brand store 

• Collaborate cross-functionally to ensure smooth interdepartmental operations and administrative processes

• Review contracts and manage internal and external official documentation

• Coordinate legal matters and provide administrative support related to legal inquiries

• Provide support for IT Help desk (preferred but not required)

Qualifications

• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

• +1~3 years of relevant experience in administration, operations, or related fields

• Prior experience in legal, general affairs, or facilities management roles is highly preferred

• Bilingual in Korean and English is highly preferred

Salary Range: $47K – 55K

▶ Technician – Manager (Full-Time) / Cuckoo Rental America (Cerritos, San Jose)

• 기술적인 지식과 능력

• 커뮤니케이션과 협업능력

• 안전에 대한 지식과 규정 준수

• 현장작업, 유지보수, 고장진단 등 실무경험 선호

▶ Account Receivables – Manager (Full-Time) / Cuckoo Rental America 

Responsibilities

• Oversee and manage end-to-end accounts receivable processes, including billing, collections, and account reconciliation, preferably within a subscription-based business model

• Monitor and analyze customer portfolios to identify credit risks, payment trends, and potential delinquencies, and implement appropriate mitigation strategies

• Lead the preparation and review of AR aging reports, providing insights and recommendations to management

• Lead the development and continuous improvement of collections strategies and processes to enhance efficiency, reduce delinquency, and optimize cash flow

Qualifications

• Associate or bachelor’s degree in accounting, Finance, or related field preferred

• 6+ years of progressive experience in Accounts Receivable, Credit, and collections, with management or supervisory experience preferred (3+ years preferred)

• Direct experience working within a rental business model is highly preferred

• Advanced Excel skills

• Demonstrated success in managing AR aging and significantly reducing past-due accounts

• Prior experience successfully partnering with external collection agencies and interacting with credit bureaus

Salary Range: $ 70K - $90K

______________________________________________________

* 지원 방법 및 채용 절차*

이력서 이메일 접수 

Cuckoo Rental America: recruit@cuckoorental.com 

Cuckoo Electronics America: recruit@cuckooamerica.com

• 지원 부서 필수기재 / 복수지원시 지원부서 모두 작성 필요

• 서류 심사 후, 1차 합격자에 한하여 개별 인터뷰 일자 안내

• 인터뷰 후, 최종 선발

*BENEFITS*

• Medical / Dental / Vision / Life Insurance (PPO, 100%)

• 16 Paid Vacations / 12 Paid Holidays / 401K (4% Matching)

• Free Lunch Daily

*HQ Branch*

16610 Marquardt Ave. Cerritos, CA 90703