JOB SUMMARY​

This position is responsible for coordinating the regulatory and quality compliance activities at our Tous Les Jours’ bakeries. This includes monitoring QC activities, communicating quality related issues to operations supervisors and reporting any issues. This position also requires knowledge of bakery research and development and will work side by side with consultants on innovating new products for Tous Les Jours. 

JOB DUTIES include but are not limited to the following:

•  Monitor and support the implementation and maintenance of whole Quality Management System. Those programs are but not limited to: record keeping, allergen, pest control, temperature of coolers and freezers, pre-op, internal audit, and quality control.

•  Monitoring the daily QC activities to ensure they are performed to the published procedures and are properly documented.

•  Visit corporate and franchise stores to support and educate bakery teams/ kitchen managers. 

•  Regulate quality control of each bakery.

•  Identification of any quality problems and recommend changes in quality standard where necessary.

•  Working with consultants on innovating new potential products for the brand. Testing new recipes in the test kitchens. 

•  Data entry using common computer database software (Excel, Access or equivalent).

SKILLS AND EXPERIENCE

•  Basic Computer skills including proficiency in MS Office Products (Outlook, Word, Excel & Power Point).

•  Excellent verbal and written communication skills.

•  Ability to read and interpret documents such as procedure manuals and regulatory documents. 

•  Ability to write reports & business correspondence. 

•  Bilingual in Korean/English

•  Ability to effectively present information and respond to questions from management level.

•  Demonstrate ability to manage and prioritize multiple tasks and demands working with minimum supervision. 

•  Detail oriented, excellent record keeping and documentation skills

QUALIFICATIONS

• Prior bakery experience is required, and prior experience with research and development in the bakery industry is preferred • Knowledge of baking multiple types of bread and baking and decorating cakes • Associate Degree, or Bachelor’s degree or equivalent years of work experience • 3-5 years combined experience with food or ingredients and manufacturing experience • Knowledge of GMPs and HACCP. • Basic understanding of food production fundamentals • Basic Computer skills including proficiency in MS Office Products (Outlook, Word, Excel & PowerPoint). • Bilingual (Korean and English) preferre

JOB DUTIES include but are not limited to the following:

• Achieves financial objectives by developing and monitoring the performance of financial operational plans/budgets, sales & marketing plans to support the overall objectives of the Company.  Controls labor and expenses in all areas of operations.  Analyzes variances and initiates corrective actions. 

• Manages the day-to-day operations of the facility.  Schedules, plans and organizes work and communicates goals.  Ensures staff compliance of standards and procedures, identifies opportunities for improvement and resolves issues. 

• Manages multiple departments effectively.  Conducts weekly (or as-needed) meetings with management team to review performance and offer direction, motivation and guidance toward achieving individual and company’s goals.  Reviews weekly/monthly P&L statements, works with management team and develops action plans to grow revenue and control expenses that meet or exceed annual budgets. 

• Hires, trains and supports cafe management and cafe staff.

• Manages direct reports to accomplish performance goals.  Provides developmental coaching and guidance for long-term career growth opportunities to all direct reports.  Trains, conducts planning sessions and performance reviews with direct reports and disciplines when necessary.

• Supervises and directs regular training of all staff.  Ensures that all employees are trained in guest service, food & beverage operations, loss prevention and all relevant company operating standards.

• Fosters high staff morale and effective performance management.

• Maintains an open door policy at all times and facilitates proper communication between all departments.   

• Achieves and maintains overall guest service goals through their teams.  Oversees the guest service model, ensures guest complaints are resolved appropriately, and that appropriate service recovery gestures are made to ensure complete guest satisfaction.

• Proactively builds guest relations by establishing rapport with current and future guests to understand service requirements. 

• Develops and implements creative strategies to increases revenue. 

• Increases catering sales revenue through effective management of sales initiatives and creates actionable and measurable sales deliverables.    

• Provides consistent and superior food & beverage experience. 

• Ensures compliance with all applicable occupational, health and safety regulations and laws.  Creates an environment where safety comes first.  Oversees Safety • Program and assures company’s safety policies are followed.  

• Monitors cafe appearance and ensures problems are resolved expeditiously. 

• Must become certified in the Tous Les Jours specified food safety program within 30 days of employment.

• Ability to work varying shifts, weekends and holidays, as well as, extended workdays to support business needs.

• Other duties may be assigned.

QUALIFICATIONS

• 3 years of experience in F&B or Similar Industry

• Bachelor’s degree in business, marketing or related field preferred

• Excellent written and verbal communication skills

• Ability to handle multiple projects simultaneously and work under pressure

• Strong organization and project management skills

• Friendly and personable demeanor

• Proficient in Microsoft Office and relevant software

• Bilingual (Korean and English) preferred

​* Salary Range: 65K~​

* Salary Range: 50K~65K​(depends on experience)​

SUMMARY

JOB DUTIES include but are not limited to the following:

• Promoting Franchise development opportunities  (mega franchise development) ​                                                                                          

• Contacting potential clients through Cold Calls and emails                                                                                        

• Presenting our brand to potential clients                                                                                       

• Finding and developing new markets and improving brand awareness                                                     

• Building long-term trusting relationships with clients                                                                                  

• Reporting to the Business development manager on (Weekly/Monthly) development processes and result                    

QUALIFICATIONS

• Bachelor’s degree in business, marketing or related field.                                                                                            

• Experience in F&B sales, marketing or related field.                                                                                     

• 2 years' ​ relevant work experience in Franchise development, sales or similar field preferred.                          

• Excellent written and verbal communication skills.                                                                                       

• Ability to handle multiple projects simultaneously and work under pressure.                                                          

• Strong organization and project management skills.                                                                                     

• Friendly and personable demeanor.                                                                                 

• Proficient in Microsoft Office and relevant software.  

*salary Range: 60K~70K(Based on experience)​

SUMMARY

The INTERIOR PROJECT ASSISTANT plays an integral part in the interior design team in planning, designing, and furnishing the Tous les Jours brand franchise bakery. The position is responsible for coordinating all elements of the process including construction, budgeting and design, along with staff, vendor and cost management.

JOB DUTIES include but are not limited to the following:

• Responsible for all store projects : new, remodels and all of brand improvements projects

• Creates cost estimates/proposals for construction build-out; collaborates with the Business Dept. for all accts. payable/receivables.

• Develops design and layout for franchise bakery stores according to franchise brand guidelines

• Draft technical drawings using CAD, Sketch up, Adobe and any other design software

•  Familiarize with all equipments used in stores to better facilitate store construction and operations

• The priority is to respect the timetable and budgets for each project.

• Nationwide business trip for construction management & coordination in expanding the franchise brand​​

COMPETENCIES  

• A driven, motivated, and cooperative attitude.

• Solid understanding of construction materials, processes, and details

QUALIFICATIONS

•  Bachelor’s Degree in Interior Design, Architecture, Construction

• 3 years Plus directly related experience in Interior construction and design

      ※ retail and/or restaurant project experience preferred

• Bilingual in English and Korea

* Salary Range: 55K~70K (based on experience) ​

SUMMARY

The Marketing Associate will report directly to Marketing Manager and support the team in new product launches and execution of various marketing campaigns. Ideal candidate is an innovative self-starter, able to work under minimal supervision with strong time management and communication skills.

JOB DUTIES (include but are not limited to the following)

• Assist in the team in new menu roll out, from concept to execution, including but not limited to market research, cost projection, inventory management, promotions, materials sourcing, and reporting.

• Assists the team in developing annual and monthly marketing plan including LTO launches, new product development, seasonal promotions, social media campaigns, and PR. 

• Own and manage assigned product category and tracks progress of each new product against goals.

• Coordinates projects with cross-functional teams, involving R&D, Operations, and Supply Chain Management.

• Develop marketing plans tailored to TOUS les JOUR stores – plan online and offline strategies ensuring best approaches to meet franchisee needs.

• Maintain and monitor performance of digital channels such as Instagram, Facebook, Yelp, and website in order to increase brand awareness.

• Serve as marketing contact to corporate owned and franchise store operators.

• Conduct market research to understand trends related to products and concept in the bakery fast casuals, analyze the findings and build strategy

• Communicate with Korea HQ, CJ America and CJ global team for variety of projects and marketing tasks.

• Other duties as assigned 

QUALIFICATIONS & SKILLS

• BA/BS degree with minimum 2 years of experience in food and beverage industry preferred

• Strong communication skills in both written and verbal

• Must be bilingual (English & Korean)

• Must be proficient with Word, Excel and PowerPoint

• Must thrive in a team environment, also a self-starter that is able to take initiatives and work independently

• Must be able to work weekends or holidays if required 

* Salary Range: 60K-70K (Based on experience)

SUMMARY

The Associate Marketing Manager will report directly to Marketing Manager and will act as the senior in the marketing team in developing annual marketing plans and launching product lines. We are searching for a results-oriented candidate, with a strong zeal towards bringing ideas to life. A strong candidate will have a strong understanding of the U.S. fast casual industry operations and possess great project management skills, which includes but it not limited to: problem solving, negotiation, time management, and communication. 

JOB DUTIES (include but are not limited to the following)

• Own the execution of TOUS les JOURS’ brand strategy, which includes, but is not limited to, go-to-market plan development, new product launches, and digital marketing initiatives.

• Leads the team in developing annual and monthly marketing plan including LTO launches, new product development, seasonal promotions, social media campaigns, and PR. 

• Own and manage assigned product category and tracks progress of each new product against goals.

• Manage overall product SKU with different categories and analyze sales, revenue, P&L of each product.

• Act as a brand advocate, maintain excellent relations with external vendors and franchisees.

• Perform market research to understand the trend related to new product and business model development.

• Excellent communication and management skill with local vendor for new products.

• Partner with cross-functional teams including Operations, R&D, Supply Chain, and Store Development to develop overall marketing and promotional plans to support each value chain.

• Communicate with overseas office for variety of projects and marketing tasks.

• Other duties as assigned.

QUALIFICATIONS & SKILLS

• BA/BS degree with minimum 5 years of experience in F&B, preferable at a QSR brand

• Strong communication skills in both written and verbal, previous experience working with a media agency would be a nice-to-have.

• Previous experience working with retail data (POS), and be comfortable working with a large amount of numerical data.

• Bilingual in Korean preferred

• Must be proficient with Word, Excel and PowerPoint

• Must have a self-starter attitude and be able to work with minimal supervision

• Must be able to work weekends or holidays if required

* Salary Range: 50K-65K (Based on experience) 

SUMMARY

The Purchasing Coordinator will be responsible for not only handling all import operation, domestic purchasing, and invoice check, but also building and maintaining a relationship with vendors and all related internal departments.

JOB DUTIES (include but are not limited to the following)

•Import/Domestic Purchasing

•Issue On-Time PO (Purchasing Order)

• Coordinate import and domestic purchasing operation from forecasting, purchase order, monitoring and resolving any issues related to cargo moving from door to door with all related vendors like freight forwarder, shipper, customs broker, drayage trucker, etc.

•Report and follow up any compliance issues

• Keep and track the precise records of all ordered products to prevent shortage and over stock

•Handle order processing including input PO information into the system and print all the ordered list and hand over to warehouse.

•Verify invoice with quantity and amount when it is delivered.

•Check receiving shipments and track all inventory with warehouse part

•Keep looking for new vendors to expand and secure vender pools and to get competitive price

•Analyze purchasing price trends and resolving any issues regarding price changes

•Sourcing suppliers and maintaining long-lasting relationships with them as well as existing suppliers

•Providing solutions to improve company spending and outsourcing

•​Part of SCM

•Play an active role to have the products flow seamlessly in whole supply chains

•Follow up well new product purchasing with related departments like marketing, R&D, production, etc.

•Support and cooperate with production and warehouse

•Participate and carry out physical inventory check every month 

QUALIFICATIONS & SKILLS

• College BS Degree or equivalent experiences are required

•1~3 years of purchasing or logistics or any SCM-related experiences, food industry experiences preferred

•Communication Skills

•Bilingual in English and Korean MUST

•Ability and know how to deal with high stress situation and how to prioritize works to do

•Multi-tasking

•Teamwork oriented

•Must have ability to safely lift at least 50 lbs without restrictions 

•Problem Solving skills

•"Watch and Learn" skills

•Attention to detail

•Freezer Friendly

•Computer Skills including Excel, Outlook 

*Salary Range: 60K-70K (Based on experience)

SUMMARY

Establishes financial status by developing and implementing systems for collecting, analyzing, verifying, and reporting financial information and also supervise accountants. Also secures financial operations by monitoring and approving financial processing, reporting, and auditing.

JOB DUTIES include but are not limited to the following:

• Maintain and balance accounts by verifying, allocating, posting, and reconciling transactions and resolving discrepancies.

• Work closely with team members to coordinate with the month-end closing.

• Reconcile and record intercompany transactions.

• Prepare quarterly consolidated IFRS package.

• Assist manager with tax preparation and filing.

• Monitor and respond to government authority communications.

• Coordinate and communicate internally and externally on various projects.

• Assist preparation of various audits and reports.

• Perform other accounting relates tasks.

COMPETENCIES

• Financial Management

• Ethical Conduct

• Thoroughness

• Teamwork

QUALIFICATIONS

Qualifications for an accountant include having an extensive knowledge of accounting principles and procedures; having strong accounting skills; being able to handle multiple projects in a given time, including during deadline periods; being a self-starter as well as a team player.

• Bachelor’s degree in accounting or equivalent from an accredited college or university is required.

• 2~5+ years’ experience in general accounting

• Thorough knowledge of basic accounting procedures and principles

• Ability to multi-task efficiently

• Sage or SAP experience highly preferred

• Excellent follow through and time management skills

• Maintain high attention to detail and strict deadlines

• Must be able to work efficiently in a team and independently

• Strong communication skills both verbal and written - Bilingual (English and Korean) is a must.

• General Microsoft office knowledge with intermediate to advanced knowledge of Excel 

* Salary Range: 60K~70K  (Based on experience)

SUMMARY

A Kitchen Manager is responsible for the overall operations for the back of house and kitchen area of our Tous les Jours Bakery Cafe. Kitchen managers hire staff, purchase food and stock, and make sure everyone is trained on proper food preparation and kitchen safety techniques.

JOB DUTIES (include but are not limited to the following)

Kitchen management (70%)

• Responsible for daily kitchen operations

• Manage food preparation and recipe execution according to CJ Foodville standards

• Conduct a thorough line check at the beginning of every shift

• Manage food cost and BOH labor cost- setting proper pars according to menu mix, accurate ordering and inventory, scheduling, and maximizing yield

• Responsible for recruiting, training and development of BOH employees

• Work closely with GM to develop new menu items

• Educate and train employees about safety and sanitation

• Work closely with CJ Foodville team from Korea to develop and implement menu items

Store management (30%)

• Support GM for all his/her duties – an acting GM when other managers are not present

• Responsible for all daily restaurant operations – opening and closing

• Responsible for all operations P&L

• Responsible for administering restaurant supplies and maintaining proper inventory level

• Responsible for effective communication and problem resolution with customers, employees, and vendors

• Work closely with GM to develop and maintain effective marketing plans

QUALIFICATIONS & SKILLS

• At least 4 years of full-service dining experience including management experience

• Associate’s Degree in Hospitality preferred

• NYC Food Protection Certificate

• Spanish or Korean skill a plus 

ABOUT THE COMPANY: