ECOMMERCE OFFICER

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Let's See Style
Location
El Monte, CA
Contact
SEAN119@HOTMAIL.COM
Ask
Sean
About the Position
Gway International shoe wholesaler based in the fashion industry in El Monte. We aim to provide all customers with the highest level of service within the shoe industry. We are looking for an individual who is ambitious, detail-oriented, energetic,and most of all has a desire to help our customers with their orders. Someone who is a self-starter with a strong interest in the fashion business, and has strong tendency towards communication and collaboration in our weekly fashion meetings.

Customer service
- Experience in to communicate with clients via telephone or email.

• Patience.
• Attentiveness
• Clear communication skills
• Knowledge of the Product
• Ability to use positive language.
• Acting skills
• Time management skills
• Ability to 'read' customers.

Responsibility:
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, filing UPS Forms
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.

* English/Korean

Working hours : Monday through Friday 8:30 AM -5:00 PM
Job Type : Full-time

Resume : sean119@hotmail.com





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