※ 사기글 주의 ※
- SNS나 카톡으로만 연락처가 기재된 목적이 불분명한 글
- 송금, 환전, 비트코인, 재무설계 등 부업을 빙자하여 수수료를 요구하거나 준다는 폰지사기 수법의 글
- 고액의 여성 집사, 가정부, 간병인, 비서, 에스코트, 노래방 도우미 등을 구하는 글
[Technical Support]
Provide first-level technical support to end-users, addressing hardware, software, and network issues.
Respond to support tickets, diagnose problems, and implement solutions in a timely manner.
Assist with the setup, configuration, and maintenance of IT equipment and software.
Conduct training sessions for staff on IT systems and best practices.
[System Maintenance]
Assist in the maintenance and monitoring of IT infrastructure, including Laptop, desktop, networks, and workstations.
Perform regular system updates, backups, and security checks.
Ensure compliance with IT policies and procedures.
[Documentation and Reporting]
Create and maintain documentation for IT processes, procedures, and troubleshooting guides.
Generate reports on IT support activities, inventory levels, and purchasing metrics.
Assist in the development and implementation of IT policies and procedures.
[Vendor Management]
Establish and maintain relationships with IT vendors and service providers.
Coordinate with vendors for maintenance and support of IT systems.
[Purchasing]
Manage the procurement process for IT equipment, software, and services.
Maintain accurate records of purchases, inventory, and supplier information.
• Monitor and manage inventory levels to ensure timely replenishment of IT supplies
Required Knowledge, Skills, & Abilities:
Proven experience in IT support or a similar role.
Strong knowledge of IT systems, hardware, and software.
Excellent problem-solving and troubleshooting skills.
Proficiency in Microsoft Office Suite and IT support tools.
Strong organizational and time management skills.
Occasional lifting of IT equipment and supplies.
Preferred Education & Experience:
Associate’s or bachelor’s degree in information technology, Computer Science, or a related field.
Excellent communication and interpersonal skills.
Familiarity with network and security management.
Bilingual (Korean) Prefer
Salary: $60K -$70K/yr. (D.O.E)
*** Visa sponsorship available
Benefits
Medical Insurance
Vision Insurance
Dental Insurance
401(k)
Paid Sick hours
