Customer Service Representative

 조회수: 1,617
Shaka Wear
• Location:
Los Angeles, CA
• Contact:
benjamin@shakawear.com

 Customer Service Representative 

 

Come work as a customer service representative in at a growing company that offers great benefits with opportunities to advance and learn.

 

THE COMPANY:

Shaka Wear is a Streetwear essentials brand specializing in heavyweight t-shirts. Since 2004, Shaka Wear has been the go-to supplier for quality streetwear blanks. 

 

THE POSITION: Customer Service Representative 

 

Responsibilities

 ​ Greet customers and make them feel at home

 ​ Answer any questions the customers may have

 ​ Assist Customers in preparing their orders

 ​ Clean work area as needed to maintain a tidy work environment

 ​ Respond to all complaints in a friendly and professional manner

 ​ Check outgoing orders.

 ​ Build and maintain solid customer relationships by providing excellent customer service to all inquiries and 

    customer contacts via phone and/or email.

 ​ Handle internal and external customer service calls including order entry, processing adjustments, shipping 

    requests, tracking orders, inputting new accounts, and completing required paperwork.

 

Qualifications

 ​ Friendly attitude even when dealing with disgruntled employees

 ​ Responsible and proven ability to maintain scheduling commitments

 ​ Ability to problem solve quickly concerns customers may have

 ​ Good communication skills with customers

 ​ Good working knowledge of excel.

 ​ Good working knowledge of ERP systems.

 ​ Customer service experience preferred.

 

Schedule

 ​ Monday through Friday

 ​ 8:00 am to 5:00 pm

 

Supplemental Pay

 ​ Paid time off

 ​ Very competitive benefits package.

 

THE LOCATION:

Shaka Wear is located East of USC on Jefferson and San Pedro

555 E Jefferson Blvd

Los Angeles, CA 90011

 

WHY SHOULD YOU APPLY?

*Great benefits

*Excellent growth and advancement opportunities.

 

APPLY TO: 

Please send your resume to benjamin@shakawear.com

 

 





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