Eesome is an innovative wholesale company that specializes in young contemporary women’s clothing. It is currently located in downtown Los Angeles, and we are look to expand globally. Thus, we are seeking full-time employees in multiple positions.
LOS ANGELES FASHION DISTRICT에 위치한 여자옷 도매상에서 여러 포지션에서 인재를 모십니다. 아래의 자격 여권을 갖추신 분들의 지원 환영하고, 필요한 부분은 트레이닝도 시켜드립니다. 많은 지원 바랍니다.
1. E-COMMERCE ASSISTANT
Responsibilities
- Talk to customers over the phone or email to resolve their questions/concerns
- Assist in processing orders
- Check inventory and update stock on website
- Manage and upload contents to our website and Fashion Go/ La Showroom - Knowledge of social media platforms
- Basic Adobe Illustrator and Photo Shop knowledge
- Process web orders and follow-up with buyers
- Check inventory and update stock on website
- Direct mail, web page layout, advertisement, e-blast and social media
Requirements
- Basic Internet knowledge
- Fluent in English
- Detail oriented and highly organized individual
- Experience is not required but plus
2. CUSTOMER SERVICE ASSOCIATE
Responsibilities
- Processing and invoicing customer orders daily
- Ability to communicate to customers through phone and email professionally
- Solving customer issues/ questions in a professional manner
- Communicate with customer service team/ manager that need to be addressed
- Identify and assess customers’ needs to achieve satisfaction
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Requirements
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school degree
3. TRADE SHOW ASSISTANT
- Must be able to attend domestic trade shows (Dallas, Atlanta, Las Vegas)
- Establish / maintain new accounts and process / follow up PO with buyers
- Excellent communication and presentation skills
- Organized and detail oriented
- Must be fluent in English
- Must have a flexible schedule (travel on the weekends)
- Ability to prioritize and handle multiple tasks
- Bilingual (Spanish or Korean/ Fluent in English) - preferred
한국어 
English