Front Desk Associate
Well-Being Periodontics
Los Angeles, CA 90006
$20.00 - $30.00 per hour
• Full-time
• 8 hour shift
• Monday to Friday
• Weekend availability
Our periodontal practice is looking for a friendly, organized person with emphasis on customer service, efficiency and accuracy to join our team. Important traits are willingness to learn and adaptability to changing environments. We will be happy to train.
Some of the responsibilities for the job are:
• Greet patients when they arrive at the dentist's office
• Answers incoming phone calls
• Schedules patient appointments
• Call insurances for benefits, eligibility, co-pay and etc.
• Announces patients arrival
• Calls all patients who are late
• Documents late patients, missed appointments, and other notes in chart
• Maintain patient accounts and records
• Prepare and send patient bills
• Submit patient claims to insurance companies
• Assist patients in filling out required intake and medical forms
• Confirm appointments with patients via phone or email
• Manage and organize specialist referrals
• Inform patients of payment options if applicable
• Keep track of office supplies and place orders for more supplies when necessary
• Perform basic accounting tasks such as taking patient payments and preparing billing statements
• Update patient insurance information
• Ensure all dental office equipment is functioning properly
• Sort and organize incoming and outgoing mail
• Maintain petty cash available in the dental office
• Ensure reception area is maintained and professional in appearance
• Collects patient co-payments and copy new insurance cards
• Sends in prescriptions for patients
• Check out Patients (collect their money + outstanding balances and post their treatment and payment within the system)
COVID-19 precautions
All staff and patients are required to wear a mask, common surfaces are sanitized regularly.
Apply method
• Email
Resume required
Send application updates to
Required:
• 1 year of dental office experience
• Preferred: dental insurance experience and customer service experience
