IT Technician (West Los Angeles)

글쓴이: Marvistec  |  등록일: 09.24.2020 11:48:23  |  조회수: 88
It Technician (los Angeles) 
Young Kim 
IT Technician (Los Angeles)
Compensation: $15-$22/hour
Employment type: full-time or part-time

Marvis Technology Inc. provides professional IT services to municipalities.

We are seeking a highly motivated entry level IT Technician - this can be a part or full time position and is NOT remote.

As a IT Technician, you will support various clients, evaluate all nodes in an environment and make recommendations, based on the client’s requirements. The IT Technician will be a level 1 role. You will need to have a good understanding of WIN7 and WIN10, experience with a ticketing system, and excellent verbal/written communication skills. The clients will look to you as a subject matter expert for your guidance, when it comes to purchasing and setting up new equipment within their environment.

It is crucial to be a team player and have the ability and desire to work in a high functioning, geographically dispersed team.

Job Description
Manage the day to day end user support.
Support end users for computer related issues.
Set up network and system for small to medium size businesses.
Proactive mindset. Willingness to take on additional responsibilities as they are presented.
Must be a self-starter, able to work through issues from start to finish with little assistance, and report back with root cause and recommendations.
Hands on experience with server hardware and comfortable with installing parts and racking/stacking systems when necessary.

Ability to resolve issues related to Microsoft Windows, Microsoft Office including Outlook, printing, desktop hardware, connectivity issues.
Comfortable speaking to clients regarding their technology needs as well as the ability to make recommendations.
Support other sites remotely and assist in managing other technologies.
Engage with technology teams and assume responsibilities on projects
Ability to troubleshoot/resolve hardware and software issues in a timely manner
Ability to work from a ticketing system and provide quality updates to clients and internal teams

Hands on desktop experience (MacOS and Windows) and troubleshooting
Passion for delivering an outstanding client experience
Superior written and verbal communication skills
Confident and friendly phone presence
Must demonstrate flexibility and adaptability in an environment of rapid technological and business change while maintaining enthusiasm and displaying sound judgment
Collaborative, team-player
1-2 years of experience providing end-user support
1-2 yrs. hands on desktop support experience including but not limited to:
Strong understanding of desktop and laptop hardware
Strong understanding of MS Windows 7 and 10
Strong understanding of mobile devices (i.e. iPhone, Android, Blackberry)
Strong understanding of MS Office 2010/2016 applications
VoIP Phone Services (Cisco Unified Communications System/Hosted VoIP Solutions)
1-2 yrs. hands on Server Administration experience including:
Active Directory/Directory Services (AD, DNS, DHCP, WINS)
Network/Data Security experience
HP / Dell Server hardware
Email Systems/Message Integration & Collaboration/Office 365
Server Management & Maintenance
Backup Services
Data Storage, Protection, Availability and Integrity Management & Maintenance
Knowledge in using remote tools in order to support a geographically dispersed user base and technology environment

DISCLAIMERS: 이 글은 개인회원이 직접 작성한 글로 내용에 대한 모든 책임은 작성자에게 있으며, 이 내용을 본 후 결정한 판단에 대한 책임은 게시물을 본 이용자 본인에게 있습니다. 라디오코리아는 이 글에 대한 내용을 보증하지 않으며, 이 정보를 사용하여 발생하는 결과에 대하여 어떠한 책임도 지지 않습니다. This article is written by an individual, and the author is full responsible for its content. The viewer / reader is responsible for the judgments made after viewing the contents. Radio Korea does not endorse the contents of the articles and assumes no responsibility for the consequences of using the information.

잡톡 [ Job Talk ]



상법 · 소송