Address: 188 Technology Dr D, Irvine, CA 92618
Position: Customer Service & Data Entry Associate
Hours: 9 am – 6 pm (Monday – Friday)
FLSA: Hourly (Non-Exempt)
Location: Irvine, CA.
1. Essential Duties & Responsibilities
Build sustainable relationships of trust through open and interactive communication
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Transferring data from paper formats into computer files or database systems
Typing in data provided directly from customers
Creating spreadsheets with large numbers of figures without mistakes
Prepare product or service reports by collecting and analyzing customer information
2. Qualification Requirement
Must be bi-lingual in Korean
High School diploma or equivalent preferred
1-2 years previous customer service and/or data entry experience preferred
Good communication, organizational, time management mathematical skills
Inventory, Equipment maintenance, data entry and computer skills may be required
3 months of Probationary Period
3. Compensation and Benefits
Free catered lunch daily
Paid Vacation Time Off
Health Insurance (Paid by the Company)
4. About Trend Notes
Having first launched in 2010, we at Trend Notes has steadily grown by placing the fashion know how as our company’s foundation. Trend Notes has connections to numerous fashion suppliers. Hence, we are able to deliver quality fashion merchandise which is of the latest cutting-edge trend to retailers and customers with lightning speed through our online service. At Trend Notes, we carefully select clothing which are both highly fashionable and have great quality. Our buyers are actively searching for better products to provide for our customers. Our fashion experts are constantly working hand in hand with our meticulously selected partners to make trendy and fashionable clothes to stay atop the quickly evolving fashion world. We at Trend Notes consider the opinions and wants of our customers to be the driving force of our company. Our customer service department takes the suggestions of our customers to produce newer and better products. We are currently in the process of setting up a system where we can identify the wants and needs of our consumers ahead of the trend. Therefore, retailers can come to us with full assurance knowing that we can provide the up and coming desired products of consumers to them. Trend Notes is a company that provides cutting edge fashion to the entire United States and beyond globally. At Trend Notes, we consider the retailers trust, quality, and customer service to be our top priority. You can be sure to find a variety of the latest trend and apparel at Trend Notes.
Job Type: Full-time
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