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※ Email: resume@coway-usa.com

※ Please refer to the detailed job description as below.

Employment Status : Full Time (On-Site for all positions)

Location : Los Angeles, CA / San Jose, San Francisco (서비스브랜치관리매니저​)​

Work Hours : 09:00am – 06:00pm

Required : Bilingual (English & Korean)

Salary : See below for details

Benefits :

• Paid Time Off and Paid Holidays

• Health / Dental / Vision / Life Insurance

• Voluntary Benefits

• 401K

 서비스 브랜치 관리 매니저 **산호세, 샌프란시스코 지역**

Job Overview: 중국인 고객  전담 서비스 브랜치 관리/운영

• 코웨이 제품( 정수기, 비데, 공기청정기, 연수기 및 기타 상품) 설치 , AS 서비스 조직 운영 및 관리

• 고객 서비스 정책 개선 및 서비스 품질 관리 

• 고객 상담 및 이슈 사항 관리

• 창고 재고 및 입/출고 관리 

• 월마감 관리 및 현황 보고

Qualifications:

• 가전제품 기술적 이해도가 높은자, 조직구축 및 관리 경험 보유자 우대

• 고객 커뮤니케이션 스킬 우수자 및 고객 지향적 사고 보유자

• 프랜차이즈 조직관리, 플러머 및 핸디맨 관련 분야 종사자 및 자격증 보유자 우대

• 중국어(필수)+영어 가능자 ,  중국어+한국어 가능자 특별 우대전기, 전자, 가스, 배관 관련 자격증 보유자 우대

Job Overview: Dedicated service branch management/operation for Chinese customers

• Installation and operation of Coway products (water purifiers, bidets, air purifiers, water softeners, and other products), AS service organization management

• Improving customer service policies and managing service quality

• Customer consultation and issue management

• Warehouse inventory and inbound/outbound management

• Monthly closing management and status reporting

Qualifications:

• Preferred candidates with a high understanding of household appliances and experience in organizing and managing organizations

• Excellent customer communication skills and customer-oriented thinking

• Franchise organization management, plumbers, handymen related professionals or certification holders preferred

• Bilingual in Chinese (required) + English proficiency; Special preference for those who can speak Chinese + Korean

Business Planning Team (Business Analyst) / Staff and Assistant Manager [기획팀]

Job Overview:

• Oversee and manage the continued development of Budgeting, Financial Forecasting, Operating Plan and Modeling tools

• Monthly/Quarterly Financial reports

• Analyze current and past trends in key performance indicators including all areas of revenue, cost of sales, expenses, and capital expenditures

• Monitor performance indicators, highlighting trends and analyzing causes of unexpected variance

• Analyze complex financial information and reports to provide accurate and timely financial recommendations to management for decision making purposes

• Develop financial models and analyses to support strategic initiatives

Qualifications:

• Bachelor's Degree in Economics, Accounting or Finance preferred

• Advanced Microsoft Excel and PowerPoint skills

• Experience dealing with SAP preferred

• Highest standards of accuracy and precision; highly organized

• Ability to think creatively, highly driven, and self-motivated

• Demonstrated ability to roll-up sleeves and work with team members in a hands-on management capacity

Job Overview:

• 월별/분기별 손익계산서 작성

• 관리결산 업무 등 재무제표 기반 손익분석 및 주요지표 보고

• 예산편성, 사업계획 수립 및 실적 분석

• 시나리오별 수익성 분석 모델링

Qualifications:

• 숫자를 다루고 분석하는 업무에 대한 친숙함

• 사업체계를 구조적으로 이해하는 역량 및 책임감을 갖고 업무를 배우고자 하는 자세

• MS워드, 엑셀, 파워포인트 등 활용 능력

• 이중언어 구사자 (한국어/영어) 우대

Salary: 45-60K (Staff), 60K-80K (Assistant Manager) 

Channel Strategy 채널 전략팀 - Staff / Assistant Manager

Job Duties

• Sales strategy planning and regulation establishment

• Indicator data management and analysis

• Support for sales efficiency/sales growth through sales system and process improvement

• Build and maintain positive communication between internal teams

• Assist in organizing marketing events

Qualifications

• Advanced Microsoft Excel and PowerPoint skills

• Organized, with attention to detail and the ability to multi-task

영업지원팀 - Assistant Manager

Job Overview:

• 영업 현장 운영관리 및 사무 업무 지원

• 지표 자료 관리 및 분석

• 영업전략 기획 및 규정 수립

• 영업시스템 및 프로세스 개선을 통한 판매효율/매출성장 지원

• 영업정책에 대한 실적 평가 – 인센티브, 판촉비, 제품지원 등을 시상하는 영업정책 평가 업무

• 제품 및 서비스의 판매에 따른 전산처리, 매출정산 등 후선지원업무

Qualifications:

• 커뮤니케이션 능력

• 성실하고 책임감 있으며 꼼꼼하고 업무를 배우고자 하는 자세

• MS워드, 엑셀, 파워포인트 등 컴퓨터 활용 능력

• 이중언어 구사자 (한국어/영어) 우대

 Salary: 43K-65K 

Sales Planning 영업 기획팀 - Staff

Job Overview:

• Track key sales metrics, generate reports, and provide insights to support informed decision-making.

• Utilize data analysis and market trends to forecast sales projections and develop budgets; monitor performance against targets.

• Analyze daily and monthly sales performance and communicate findings to upper management.

• Identify and implement process improvements to enhance sales efficiency.

• Design and manage incentive programs to motivate sales teams; assess effectiveness and make adjustments as needed.

• Manage sales commission data for various teams; prepare draft reports for executing commissions, detailing trends and analyses.

• Assist in planning, analyzing, and executing promotions to increase sales.

• Conduct market research, liaise with suppliers, and handle procurement of promotional and gift items.

• Perform additional tasks as assigned.

Qualifications:

• Excellent communication and interpersonal skills.

• Proficient in Microsoft Excel and PowerPoint.

• Organized with attention to detail and the ability to multitask.

Marketing 마케팅팀 - Staff / Assistant Manager

*This position is for Retail Business (Cowaymega : https://linktr.ee/cowaymega)

Job Overview:

• Research and analyze data to identify and define audiences and conduct promotional activities. 

• Oversee campaigns on social media.

• Basic knowledge in Photoshop and other design tools

• Coordinate with influencers and content creators to generate brand awareness and create excitement for new product launches, etc. 

• Oversee a PR agency and direct the development and implementation of public relations, promotions and media strategies. Also review the monthly PR report and help build the company’s public image and reputation and ensure effective and positive media coverage.

Qualifications:

• Interested in social content, media, and paid media 

• 1~4 year of marketing experience  

• Proficiency in English 

• Deep knowledge of social landscape and passion for creating content for consumer brands

• Knowledgeable and up-to-date in different social media trends and best practices

• Proven ability to create engaging short-form content for social channels (TikTok and Instagram, YouTube, etc)

• Experience working in social media, content creation, or similar, with proven examples of successful work.

• Able to speak to and report on each social media account’s performance

• Strong organizational skills to manage multiple content projects and deadlines.

Accounting  재무관리팀 - Staff

Job Overview:

• Assist and maintain company’s AP/AR and account/bank reconciliation

• Process payments via check, wire, and ACH (Automated Clearing House), as well as directly by website and phone to meet the deadline

• Prepare and record General Journal Entries to the General Ledger

• Assist with monthly Financial Statements preparation including Income Statement/Budget Comparison, Balance Sheet and Monthly Statement of Cash Flows

• Maintain subsidiary ledgers for Accounts Payable and Accounts Receivable with accurate coding of invoices and departmental accounts 

• Establish, maintain, and coordinate the implementation of accounting control procedures

• Reconcile inter-company transactions

• Performs other related duties as directed

• Report Sales Tax, Property Tax and Income Tax

Qualifications:

• Up to 3 years of experience in financial reporting or the equivalent

• Excellent verbal and written communication skills with the ability to present and explain complex information clearly in Korean

• Bachelor’s Degree in Accounting, Finance, or another business-related field

• Strong proficiency in Microsoft Office, including Excel and Word

• Experience using SAP Business One is preferred 

• Strong, self-motivated team player

• Comfortable working in a fast-moving dynamic, environment

CT (Coway Technician) - DSC

Job Overview :

• 코웨이 제품 (정수기, 비데, 청정기, 연수기) 설치 및 수리업무

Qualifications :

• 전기/전자/플러밍 관련 자격증 소지 또는 경력자 우대

• 커뮤니케이션 스킬

• 업무용 차량 (Minivan or Cargo Van) 보유

• 중국어&한국어, 영어&한국어 2중언어 가능자 우대

 Salary: Hourly rate - $16.78 + Incentive